Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

When you use our online forms, we collect the following personal information:

Request a Quote Form:

• First Name and Last Name
• Email Address
• Phone Number
• Insurance Type (Auto, Home, Life, Health, Medicare, Retirement, etc.)
• Coverage Details
• Additional messages or information you provide

Schedule an Appointment Form:

• First Name and Last Name
• Email Address
• Phone Number
• Preferred Appointment Date and Time
• Type of Consultation
• Special requests or messages

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Your Requests: To respond to your quote requests and appointment scheduling needs
• To Provide Services: To offer insurance and financial planning services tailored to your needs
• To Communicate: To contact you regarding your inquiry, provide updates, and respond to your questions
• To Improve Services: To understand how our website and services are used and make improvements
• For Compliance: To comply with legal obligations and protect our legal rights
• For Marketing: With your consent, to send you information about products, services, and promotions that may interest you

3. How We Store and Protect Your Information

3.1 Data Storage

Your information is stored securely in our WordPress database hosted on secure servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

3.2 Security Measures

• SSL/TLS encryption for data transmission
• Secure database storage with access controls
• Regular security updates and monitoring
• Limited access to personal information by authorized personnel only
• Regular backups to prevent data loss

3.3 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain your information for the duration of our business relationship and for a reasonable period thereafter to comply with legal obligations and resolve disputes.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Insurance Carriers and Financial Service Providers

To provide you with quotes and services, we may share your information with insurance carriers and financial service providers, including but not limited to Farmers Insurance and other partner companies.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Website hosting providers
• Email service providers
• Customer relationship management (CRM) systems
• Analytics providers

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Your Privacy Rights

You have certain rights regarding your personal information:

5.1 Access and Correction

You have the right to access and update your personal information. Contact us to request access to or correction of your information.

5.2 Deletion

You may request that we delete your personal information, subject to certain legal obligations that may require us to retain certain information.

5.3 Opt-Out of Marketing Communications

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

5.4 Do Not Track Signals

Our website does not currently respond to “Do Not Track” signals from web browsers.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookies through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information above. We will respond to your inquiry within a reasonable timeframe.

12. Consent

By using our website and submitting information through our forms, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.